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Financial Services Law Analysis and Updates for the Canadian and Cross-Border Financial Community

Privacy Policy


Osler, Hoskin & Harcourt LLP and its management services provider Carthos (“Osler” or “we”) are committed to protecting the personal information that we collect, use and disclose in the course of providing legal services and operating our law firm, in accordance with all applicable regulatory requirements, including applicable privacy legislation, and consistent with our professional obligations. As practicing lawyers we have professional and ethical obligations to maintain information we have received within our client relationships in confidence. This Privacy Policy supplements our professional obligations of client confidentiality, and sets out how we collect, use, disclose and protect the personal information of our web site users (“you”). (For a copy of our complete Privacy Policy, including obligations to clients, visit www.osler.com or contact our Privacy Officer.)

“Personal Information”

Privacy legislation in Canada defines “personal information” broadly as any information about an identifiable individual. In general, personal information does not include business contact information, including your name, title or position, business, telephone or facsimile number.


Osler is responsible under applicable privacy legislation for the personal information in our possession or control. This includes personal information we receive directly and indirectly from clients or others. We have established policies and procedures with the objective of protecting personal information and have appointed a Privacy Officer to oversee privacy matters for our firm. Our Privacy Officer can be reached at privacyofficer@osler.com or at 1-866-OHH-PRIV (1-866-644-7748).

What Personal Information Do We Collect?

We will collect information through this web site or www.osler.com (our “web sites”), however, that information will typically be restricted to your name and email address.

Our Purposes for Collecting, Using or Disclosing Personal Information

On-line Communications – In order to provide our web site users with information or publications, web site users may voluntarily submit personal information to us for such purposes as subscribing to web site updates, participating in surveys, submitting a comment or asking a question. We use the personal information you provide only for the purpose for which you have provided it. We moderate all comments submitted to this web site. If a subscriber or visitor has subscribed or attended a seminar or other event in the past, we may combine the information with information submitted on the web site. We provide an on-going opportunity to unsubscribe or opt-out of contact by the firm by sending an e-mail to unsubscribe@osler.com or by telephoning 1-866-OHH-PRIV (1-866-644-7748).

Cookies – Cookies are small data files that are sent to your browser and stored on your computer’s hard-drive when you visit certain web sites in order to “track” your visit to the site. Osler may, from time to time, collect non-personal information about you and your use of the site though the use of cookies. We do not match or correlate this information with any personal information that you submit on the web site. Some browsers can be set to reject all cookies; if you choose to modify your browser in this manner, all features of the web-site will remain available to you. We use cookies for language preference purposes and to analyze web-site usage. This information is used for no other purpose.

E-Mail Communications – We may send e-mail communications to subscribers or other individuals in our subscriber database to advise of legal developments, distribute publications or to advise of events or seminars.

Links – Our web site may present links to other web sites. You should be aware that operators of linked web sites may also collect your personal information and information generated through the use of cookies when you link to their web sites. Osler is not responsible for how such third parties collect, use or disclose your personal information, so it is important to review their privacy policies before providing them with your personal information.


We will obtain your consent to the collection, use and disclosure of your personal information where required by applicable privacy legislation. We assume that an individual has consented to our reasonable collection and use of personal information consistent with the purposes for which the information was given, when the individual initiates contact with us or voluntarily provides personal information to us.


Your personal information is treated as private, confidential information by Osler and we strive to ensure that your personal information, regardless of format, is protected and kept secure at all times.

Access to Your Personal Information

You may request access to your personal information by sending a written request to:

Privacy Officer
Osler, Hoskin & Harcourt LLP
P.O. Box 50
1 First Canadian Place

Toronto, ON M5X 1B8



We will provide access to such personal information, subject to exceptions stipulated or required by applicable privacy legislation.

Osler will respond to complaints from individuals or questions about our compliance with this policy and with applicable privacy laws. We will investigate and attempt to resolve all complaints. To challenge our compliance with this policy please contact our Privacy Officer at the co-ordinates listed above.

We reserve the right to change our Privacy Policy at any time by posting a new Privacy Policy on this web site.